ANALYSIS OF FACTORS AFFECTING ONLINE STORE TAX PAYING COMPLIANCE

  • Risawati Wijaya Kusuma University, Surabaya , Indonesia
Keywords: Tax knowledge, taxpayer awareness, Taxpayer Compliance, Tax Service

Abstract

The relatively high costs in terms of taxes, business licenses, and the number of workspaces that support many people to open businesses online from opening a shop or offline. We find many online shops on various social media, for example Facebook, Twitter, Instagram, Line and many others. Quoted from kompas.com, there are no less than 45 million monthly active Instagram users from Indonesia. This fact makes Indonesia the country with the largest Instagram user base in the Asia Pacific. Online shop owners must pay taxes according to regulations set by the government even though they do not have a physical place of business, but the obligation to pay taxes will remain binding. This study aims to examine whether tax knowledge, tax service services, and taxpayer awareness have an effect on online shop owner's tax compliance. The population used is the owner of an online shop in Surabaya on the Instagram site. Data were obtained by distributing questionnaires. carried out using regression analysis, namely classical assumption test, analysis, coefficient of determination, F test and T test. From the results of the analysis and discussion conducted with multiple linear regression analysis, it can be concluded that Tax Knowledge, taxpayer awareness has an effect on Tax Paying Compliance Fiscal services have no effect on tax compliance

References

Association of Indonesian Internet Network Operators (APJII) 2016. Indonesian Internet Users Reach 132 Million.

(http://tekno.kompas.com/read/2016/10/24/15064727/2016.user.internet.di.indonesia.achieved.132.juta.), accessed 12 October 2017.

Amanda Kelso 2017. Indonesians Enter the Top 5 Most Selling

on Instagram. (http://tekno.kompas.com/read/2017/09/28/15280077/orang-indonesia-enter-5-besar-terbanyak-jualan-di-instagram),

accessed 12 October 2017.

Hendri, Nedi, 2016, "Factors Affecting Taxpayer Compliance in Paying Taxes to MSMEs in Metro City", Journal of the University of Muhammadiyah Metro.

Imam Ghozali 2001, Application of multivariate analysis with SPSS program.

Semarang: Diponegoro University Publishing Agency. Print VII.

Syaputra, Andriano. 2016. “Analysis of Factors Affecting Taxpayer Compliance in Paying Taxes in the Yogyakarta Region. Yogyakarta

Circular of the Directorate General of Taxes No. SE-62/PJ/2013 on Affirmation

Tax Provisions on E-Commerce Transactions.

Suandy, Edi, 2010. Tax Law, Salemba Empat, Jakarta.

Law Number 16 of 2009 concerning General Provisions and Procedures

Taxation. Jakarta.

Law Number 36 of 2008 concerning Income Tax Article 1 and Article 2

Number: PJ.091/KUP/UU/001/2013-00 ... the text of the KUP Law and its amendments. ... 1983 CONCERNING GENERAL PROVISIONS AND TAXATION PROCEDURES

www.pajak.go.id, accessed 12 October 2017.

Published
2020-06-10
How to Cite
Risawati, R. (2020). ANALYSIS OF FACTORS AFFECTING ONLINE STORE TAX PAYING COMPLIANCE. Journal of Industrial Engineering & Management Research, 1(1b), 212 - 218. https://doi.org/10.7777/jiemar.v1i1b.228
Section
Articles